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MELVIN P. PARSONS
Mel is a seasoned executive whose 26 years experience in the areas of operations and/or distribution can significantly help enhance company value with their owners, shareholders, customers and employees. Prior to joining Compass, Mel was Vice President of Operations for St. George Crystal, a $25 million crystal manufacturer/marketer. This position included responsibility for all of the company's manufacturing and support resources including purchasing, inventory, quality assurance, mold manufacturing, crystal manufacturing, planning, customer service and distribution, information services, and human resources.
Mr. Parsons helped the company achieve several noted accomplishments, under his leadership: reorganization of the planning and distribution policies and practices to achieve targeted customer service level increases and improvements; the company's on-time delivery rate grew from under 80% to over 96%; implemented an energy management program to achieve a 15% reduction in energy costs; developed and managed the company's first customer service department. Mel was also responsible for the creation and implementation of a structured problem solving manual and process that helped department heads analyze business and operational practices to identify and eliminate process constraints, develop success metrics, and improve internal and external customer service. Mel is a graduate of Towson State University, Towson, Maryland.
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Melvin
P
Parsons
Compass Advisory Partners LLC
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